Customer Engagement Score
Learn how to use the customer engagement score to prioritize your pipeline.
Patrick Monnot avatar
Written by Patrick Monnot
Updated over a week ago

Customer Engagement Score

Deals can be complex. So… how can you understand whether a deal is on the right track or not. Or where you should focus your time. Multiple factors can weigh in the balance and it shouldn’t be up to ā€œgut feelingā€ to say whether a deal is ā€œhotā€ or not.

We’re making your life easier - Pod provides a deal engagement score across all deals in your pipeline. This normalized score is an indicator of traction and the potential of your deal closing.

Pod score is based on:

  • Deal velocity

  • The # of activities

  • The number of stakeholders involved

This score, displayed in the pipeline dashboard, will allow you to best focus your time.


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