Customer Engagement Score

Learn how to use the customer engagement score to prioritize your pipeline.

Patrick Monnot avatar
Written by Patrick Monnot
Updated over a week ago

Customer Engagement Score

Deals can be complex. So… how can you understand whether a deal is on the right track or not. Or where you should focus your time. Multiple factors can weigh in the balance and it shouldn’t be up to “gut feeling” to say whether a deal is “hot” or not.

We’re making your life easier - Pod provides a deal engagement score across all deals in your pipeline. This normalized score is an indicator of traction and the potential of your deal closing.

Pod score is based on:

  • Deal velocity

  • The # of activities

  • The number of stakeholders involved

This score, displayed in the pipeline dashboard, will allow you to best focus your time.

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