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Use the Agent Feed

Learn how to review automated AI Agent results, manage feed cards, and follow up from Agent Feed.

Written by Patrick Monnot

Agent Feed is where automated AI Agent results land. When a Skill runs through an Automation, Pod adds the result to Agent Feed so you can review what happened, open the related record, and approve or reject any actions AI Agent proposed.

Use Agent Feed when you want to triage AI Agent work in one place instead of opening each deal or record one by one.

How to access Agent Feed

In the Pod web app:

  1. Open Pod.

  2. In the left navigation, open Agents.

  3. Select Agent Feed.

In the Chrome Extension:

  1. Open the Pod Chrome Extension while working in your CRM.

  2. Open the menu from the top-left corner of the extension panel.

  3. Select Agent Feed.

Start a new AI Agent conversation

When available, Agent Feed includes an AI Agent input at the top of the page. Use it when you want to ask AI Agent a new question, tag records, or add Skills without leaving the feed.

For the full prompt-writing workflow, see Launch and use AI agents.

What a feed card shows

Each feed card represents one automated AI Agent run.

A card can show:

  • The Skill or AI Agent name that produced the result.

  • Whether the result came from a personal or org automation.

  • The related record.

  • A short result summary.

  • A relative timestamp, such as 12m, 2h, or 1d.

  • A blue unread dot until you open the card.

  • Pending or resolved actions, when AI Agent proposed something that needs approval.

Clicking a card opens the related AI Agent run so you can read the full thread and continue from the result.

Filter the feed

Use the filter dropdown in the header to control which results you see.

Filter options include:

  • Read & Unread β€” everything in your active feed.

  • Unread β€” results you have not opened yet.

  • Archived β€” results you filed away.

Archived results live under the Archived filter. They do not appear in the main Read & Unread view.

Review results by date

Agent Feed groups results by date so you can quickly triage recent activity.

Groups include:

  • Today

  • Yesterday

  • This Week

  • Earlier

Each group shows a count and can be collapsed or expanded.

Act on pending actions

AI Agent can propose actions such as email drafts, CRM updates, tasks, or other tool-driven changes. Pod does not complete those actions until you approve them.

If a feed card includes actions, you can review and resolve them directly from the card or open the full AI Agent run.

For the full action lifecycle, statuses, and troubleshooting details, see Manage agent actions.

One or two pending actions

When a card has one or two pending actions, each action appears as its own row on the card.

You can approve or reject each action from the feed. Approval and rejection use a hold-to-confirm interaction so you do not accidentally approve a write action.

Three or more pending actions

When a card has three or more actions, Pod collapses them into a summary row.

Use Review actions to open the full AI Agent run and handle each action in context.

Stale and resolved actions

Actions can become stale if they sit pending long enough that the underlying data may have changed. Stale actions can still be reviewed, but they may need extra attention before approval.

Once every action on a card has been approved or rejected, the card shows the resolved action state so you know the action work is done.

Triage a single card

Hover over a card in the active feed to reveal quick actions.

You can:

  • View the trigger reason to understand why the automation ran.

  • Mark the card as read or unread.

  • Archive the card.

Use these controls to keep the feed clean without opening every result.

Use bulk actions

The header menu includes bulk actions for the current active feed.

You can:

  • Mark all as read

  • Archive unread

Use these when you want to clear a queue of results quickly.

Review another user's feed

If you manage other users in your workspace, you may see a user selector at the top of Agent Feed.

Use it to review results for a teammate or direct report. The same filters, date groups, cards, and action controls apply to the selected user's feed.

Only users with managed access see this selector.

Manage the automations behind the feed

If a result looks noisy, too broad, or no longer useful, update the Automation that produced it.

Click Manage automations from the Agent Feed header to open Agents -> Automations.

For the full setup workflow, see Set up Skill automations.

When to use Agent Feed

Use Agent Feed when you want to review AI Agent work that already ran automatically.

Agent Feed is best for:

  • Reviewing results from Skill automations.

  • Catching risks or changes that Pod surfaced for you.

  • Approving or rejecting AI Agent actions.

  • Opening the related record and continuing the run.

  • Keeping automated results organized with read, unread, and archived states.

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